Emergency Fire Damage Process Overview

4/1/2021 (Permalink)

Smoke damage/soot surrounds doorway to into kitchen.

We Are Fire Damage Experts

SERVPRO is the number one brand in restoration services. For over 50 years our highly trained professionals have been helping communities restore their properties to pre-fire conditions using advanced technology and techniques. Our goal is to restore your building and its contents instead of replacing them - saving you time, money, and the potential loss of important items to your home or business. Our restoration services include structural cleaning, contents cleaning, and deodorization of both.

The Process

One Hour: Within one hour of being notified of fire damage we will contact you to arrange service.

Four Hours: Within four hours a professional SERVPRO technician will arrive on-site to begin mitigation services. Responding quickly is key to reducing damage and saving money!

Detailed Explanation: A highly trained professional will walk you through the job process step-by-step so you know exactly what to expect.

Pretesting: We will pretest your property and its contents to discern what is restorable and what needs to be replaced.

Eight Hours: Within eight hours of being notified you can rest assured that our team has communicated the extent of damage and subsequent work that needs to be done to you or your insurance adjuster.

Cleaning, Restoration, & Deodorization: Using state-of-the-art restoration techniques our technicians will ensure your property is taken care of correctly.

Final Walk-Through: Once our work is complete, we will walk the property with you to be sure you are completely satisfied.

We sincerely hope that you never experience a fire emergency, but they are an unfortunate reality that we must face from time to time. At SERVPRO we are here to help and can respond to any size emergency 24/7.